Ko‘rishlar soni 148,636
After 3 months and 3 service appointments, my Model Y is Fixed!…mostly.
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In my last video, I detailed the experience I’ve been having with my Tesla Model Y, Model Y Issues, and Tesla service. Tesla is known to have less than ideal quality control, and this is still an issue on their newest car, the Model Y. Ultimately, I’ve come to this conclusion: The Model Y Was Released too Early.
After delivery, I started noticing issues, and more started popping up as I drove the car.
I had Model Y Paint issues where the paint was missing in a couple small areas, the Model Y rear seats were not aligned properly, the trim on the roof was loose, the front trunk was having an issue saying it was open, when it wasn’t, the window didn’t roll down properly and caused a gash on the trim, the head rests squeaked with every bump, the rear seats rattled, the drive side window rattled, the front headlight had this issue where you push on it, and it gives a little, and the car has a general settling sound.
For the rear seat alignment, Tesla said they did not have a fix for it since it is a brand new car.
y windshield needs replacing (got hit by a large rock).
Well the day I posted that video, the issue that the front trunk was having came back in full force, making it incredibly frustrating to drive the car.
It was popping up and flashing constantly. And then, anytime I would go into autopilot, it would force me out of it.
Ultimately, after my experiences so far, I feel like Tesla just released the Model Y too quickly. They need to hit sales and production numbers, and it was exciting to see them actually beat a deadline, but the Model Y wasn’t ready.
I brought my Model Y in a third time for service.
The next day they called, detailed the fix for the front trunk bug, and let me know that they sourced the remaining parts for my future appointment, including the windshield, from other service centers. They expedited all of this for me since they understood how frustrating it is to keep coming in.
The next day, I picked it up and they walked me through everything.
First, and most importantly, they fixed the front trunk bug. They said it was an issue with the front computer. They fixed it, and I’ve driven the car quite a bit with no issue. The Model Y Front Trunk also latches much better now.
Second, and secondly important, they fixed the rear seat alignment! According to them, Tesla had just pushed out an official update to the seats themselves that week.
Tesla is now making the Model Y with the corrected seats, and they are shipping the fixes to service centers.
Next, there was some glue residue coming off of my B-Pillar, and Tesla replaced the pillar entirely, since that is what needed to be done.
Third, Tesla fixed the trim coming loose on the driver side door.
They actually fixed the whole headliner, around the car, which was a little loose and now it looks great.
They also re-aligned the liftgate, and the hood. These were issues I had never mentioned to them, but they adjusted it, and it definitely looks better than before.
Then, there was one issue they pointed out to me. A piece of the plastic in the trunk space was coming out of place a little. For this, they didn’t have the part, but said that mobile service will be able to come fix it.
This experience with Tesla service was fantastic.
I drove away from the appointment, and of course noticed that the rear seats still buzz a little. I honestly think it’s a design flaw. The seats are now in alignment, but with the 60/40 split, the material rubs together anytime you hit a bump.
I also mentioned to Tesla service what I had heard on twitter and from Sandy Munro, that Tesla had recently added insulation pieces to the Model Y AC unit and heat pump. Tesla service confirmed that also within the last week, Tesla has made this fix official on the Model Y.
Once I have all of these fixed by mobile service, I think the car will be how it should have come. According to Tesla service, these Tesla Model Y production issues are common.